T O G E T H E R
Android / iOS Mobile Application.
Lead Designer
4 Weeks
Context.
As our company began a gradual return to the office during the later stages of COVID-19, we needed a fast, effective solution to help employees determine whether they could safely come in. The app was designed to guide users through a series of health screening questions, providing immediate clearance or advising them to stay home based on their responses. Additionally, it allowed employees to check office and floor availability and contact building administrators if needed.
With a four-week timeline from ideation to launch, I had just one week to design the entire experience. We partnered with an external development agency, where I served as the primary touchpoint, and lead designer.
MVP Features.
At a minimum, the app needed to allow users to log in using their existing credentials, check office availability, and complete a health screening before coming in.
Lo-fi wireframing for alignment.
After reviewing the product requirements doc, I created a low-fidelity wireframe to align early with engineering and copywriting teams, ensuring the structure, content, and technical feasibility were clear before moving into more detailed design for testing and handoff.
Adjusting designs to reduce development effort.
The engineering team identified areas that added extra development effort, ranging from minor adjustments to more complex backend challenges. Given our tight timeline, I reworked the experience to minimize engineering lift wherever possible while maintaining usability.
Separate databases for office information.
The database storing office addresses didn’t include building administrator information, making it inefficient to manually link the two. Instead of retrofitting the data, we separated "office openings" and "building administrators" into two distinct experiences, allowing each to pull from its own database - reducing complexity and speeding up development.
Moving FAQs to consolidate pages.
Originally, FAQs were placed on a separate page, which reduced discoverability and added unnecessary development overhead. To streamline both user experience and engineering effort, we integrated them directly into the home screen, reducing navigation complexity and minimizing the number of pages to build.
Reducing logic and simplifying components.
The initial floor input allowed users to type a number or toggle up/down, but because floor options depended on the building selected in the previous dropdown, this introduced additional logic and error handling. To streamline development, we switched to a dropdown selector, eliminating the need for custom validation while leveraging an existing component.
Leveraging disruptive validation patterns.
To ensure users carefully read and answered the health screener questions, we applied disruptive validation by adjusting the final question’s framing. Initially, 'no' indicated a healthy response, consistent with previous questions. To break this pattern and encourage more deliberate responses, we reworded the question so that 'yes' became the confirming answer for good health.
High-fidelity designs
Given the linear structure and simplicity of the app, user testing confirmed the core experience was intuitive, leading to minimal adjustments. The key refinements came from the previously discussed changes to optimize development efficiency.